How we use your details

Kyneven is a trading name of Gavin Allan, a sole trader. 132a High Street, Bromsgrove, B61 8ES, United Kingdom. Email: hello@kyneven.co.uk. Gavin Allan (trading as Kyneven) is the controller of your details.

We'll use your email address, and your trade, town and region if you give them, to email you once when sign-ups open in your area. In Cornwall & Devon, that's when sign-ups open; anywhere else in the UK, it's when Kyneven reaches your area. We also count trades, towns and regions to plan where to open next, and we note which link or QR code brought you here. Our lawful basis is your consent, given when you press "Notify me". If you tick the news box, we'll also send you occasional Kyneven news. You can unsubscribe from any email.

Joining this list doesn't sign you up or take a founding place. Founding places are for Cornwall & Devon trades only (50 for Cornwall and 50 for Devon), and are only taken by signing up, agreeing to our Terms for Trades and confirming your email once sign-ups open.

You won't get a confirmation email when you join. Unless you tick the news box, the only email we'll send is that one email.

We store and handle your details using our service providers, under contract: Netlify (website hosting), Supabase (database) and Resend (email sending), plus a backup storage provider. We also use your IP address for a short time to block spam. We don't sell your details or share them with anyone else.

Some of these providers are US companies, so your details may be handled outside the UK. When that happens, we use the protections UK data protection law requires, such as the UK–US data bridge or the UK's approved contract terms for international transfers.

We delete your details 30 days after we send that email. If we haven't sent it within 12 months of you joining, we delete them then. If you tick the news box, we keep them until you unsubscribe.

You can ask to see, correct or delete your details, or withdraw your consent, at any time by emailing hello@kyneven.co.uk. You can complain to the Information Commissioner (ico.org.uk, 0303 123 1113).

If you're a trade business we've emailed about Kyneven

This part is for trade businesses we've emailed, or may email, to invite them to join Kyneven. You didn't give us your details yourself, so here's where we got them and what we do with them. Gavin Allan (trading as Kyneven), 132a High Street, Bromsgrove, B61 8ES, is the controller.

Where we got your details. From public sources: your business's own website, public business directories and trade listings, and Companies House (to check the business is a limited company). We don't buy lists.

What we hold. Your business name, the work email address your business publishes (usually a general one like info@ or enquiries@), your town or area, your type of trade, where we found the details, the fact that your business is a limited company, and a note of any contact we've had (date, what we sent and your reply).

Why we use them. To email your business once to invite it to join Kyneven, and to follow up once if we don't hear back. This is direct marketing. We only email limited companies at their published work addresses, one email at a time, never a bulk mailing. We don't text or call.

Our lawful basis. Legitimate interests (UK GDPR Article 6(1)(f)). Our interest is finding local trades in Cornwall & Devon to join Kyneven so homeowners can find them. We've written down an assessment weighing our interest against yours, and you can ask for a copy.

Who handles them. Only Kyneven, and the service providers who help us under contract: our email provider (Zoho) and the software we use to research public business listings, keep the contact list and draft emails. Some of these providers are outside the UK; the protections described above for international transfers apply. We don't sell your details or share them with other trades or homeowners.

How long we keep them. If you don't reply, we delete your details 3 months after our one follow-up. If you reply but don't join, we delete them by 31 March 2027 at the latest, or sooner if you ask. If you join, your details move to your trade account. If you ask us not to contact you, we keep only your email address, business name and the date, so we never contact you again.

You can stop us at any time. Reply "no thanks" to any email, or email hello@kyneven.co.uk, and we'll stop straight away. You don't need to give a reason.

Your other rights. You can ask to see, correct or delete your details, restrict how we use them, or object to us using them, by emailing hello@kyneven.co.uk. We reply within one month. You can complain to us first, and you can also complain to the Information Commissioner (ico.org.uk, 0303 123 1113).

We don't make automated decisions about you. A person decides who to contact.